When I set out to re-brand my virtual assistant business, I knew I would use WordPress®, but choosing a host took some research. I had used traditional hosts before, and they were affordable and offered extras, but they were not WordPress®-friendly. As I looked around, I found quite a few managed WordPress® hosts. I read the information on their websites and read reviews by other people, both pro and con. My decision to go with SiteGround® was a difficult one, but I’m so glad I did!
Their hosting is fast and secure. The price is right, their security level is unmatched, and their support is awesome! Unlike some hosting sites, I can use any plugin I want, and I can choose to upgrade WordPress® myself, or let them do it automatically. They always make a backup before they do the automatic upgrade, and ensure that everything is working right after the upgrade.
I am impressed with their philosophy about security. They fix major security issues on the server level. They monitor the general security status of WordPress® and the most popular plugins. If a major vulnerability appears, they investigate it and develop fixes on the server level, with minimal intrusion in their customers’ websites. And, unlike some hosts, they don’t force a user to stop using a plugin.
They also have measures in place that separate the accounts on a shared server, so even if there is one account that is vulnerable, the other WordPress® sites on that server are safe. There is no additional charge for this service!
When people click on a link to come to your website, they want to see it NOW, or they will move on. They will not wait forever for it to load. SiteGround® excels in speed! Check out the results of their benchmark tests below.
SiteGround® upgrades hardware regularly and entirely, so customers benefit from the latest technology and the best speed at all times.
They have three data centers on three different continents, so customers can choose the best location for their websites based on where their visitors are. To make sure the WordPress® loading speed is great everywhere, they have added free CDN service in partnership with CloudFlare®. It distributes a copy of my website to 23 additional data centers all over the world, and serves my site from the closest possible location.
They also provide a caching service they developed, called SuperCacher, which accelerates the website by caching content to optimize its performance.
OUTSTANDING CUSTOMER SERVICE
SiteGround® has 24/7 ticketing, phone and chat support. They overstaff all shifts so there is not a long wait for the next available operator. There’s no extra charge for any of this.
I had a little problem a few days ago that turned out to be a user error (yes, that would be me), but the news had just broken about the Heartbleed situation and I was nervous. It was my first time to contact SiteGround® support. I am super-impressed with their response time! I was on a chat with them within less than a minute, was advised to submit a support ticket, and had a response back within less than 10 minutes! My experience with other hosting services was never this good!
I also learned that many of their support team members are WordPress® fans, and they all receive continuous WordPress® training, so they often can resolve WordPress® challenges easily. How many other hosting companies can say that? Again, that’s all included in their low prices.
Their free WordPress® support services include free WordPress® transfer, free installation, and basic troubleshooting of WordPress® related problems.
Bottom line: If you’re looking for a reliable, secure and totally awesome WordPress® host, check out SiteGround®. They check ALL the boxes! Click here to get started!
Until later …
Top photo: “Programmer with Cloud” by watcharakunFollow iamvatoni